Frequently Asked Questions

For product questions or order support, contact our team.

Is shipping free?

Yes. Shipping is free to the contiguous United States. For Alaska, Hawaii, or other destinations, contact us before ordering.

Where can I find warranty details?

Each product page has a Warranty tab with the manufacturer's coverage for that model. You can also see our Warranty page.

How do I get a quote or order for a business?

Click Get a Quote on any product page, or use our Business Purchasing page. Send the models, quantities, options and delivery ZIP code and we'll reply with pricing.

Can I return a chair?

Unused chairs in original packaging can be returned within 30 days with a Return Authorization; a 20% restocking fee applies, and custom orders, Fabrix chairs and parts can't be returned. Please contact us before ordering if you're unsure. Full details: Returns & Refunds.

Is Ergohuman part of Eurotech?

Yes. Ergohuman is a Eurotech Seating collection. You can shop it on our Ergohuman chairs page.

How do the product options work?

Choose one option for each setting on the product page (for example upholstery, arms or casters). The price updates as you go. If you need a combination you don't see, contact us.